FAQ

FAQ

Q : Could you print our logos on the tent?

A : Yes, customized logos can be printed on the tent fabric based on your specifications.

Q : Can your tent be installed multiple times?

A : Our tents are designed for easy assembly and dismantling, allowing for repeated use with a compact transportation size. The aluminum framework has a lifespan of 15–20 years, while the PVC fabrics last between 5–8 years, depending on the conditions of use.

Q : Is your tent sturdy and stable? What is its wind resistance?

A : Yes, the main framework, including the upright supports and roof beams, is made from high-impact extruded anodized aluminum (6061/T6), ensuring the tent structure is safe and strong. It can withstand wind speeds of up to 100 km/h.

Q : What is the duration of the warranty?

A : We offer a one-year warranty. During this period, we will repair or replace any damaged parts caused by quality issues.

Q : Is this the factory price?

A : Yes, we guarantee that all prices are factory-direct.

Q : What is the estimated delivery time?

A : The delivery time is 15–20 days after receiving the deposit.

Q : What are the payment terms?
A : Typically, the payment terms are 30% via TT before production and 70% via TT before loading.
Q : What are commercial tents?

In contrast to typical tents, these constructions are intended for extensive, robust usage. They utilize more resilient materials like premium steel or aluminum frameworks along with tough fabrics. Furthermore, a commercial-grade tent is engineered to endure severe weather and regular wear and tear.

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